FAQ

** We sell items on this website either By Weight or By the Bundle.
** Online pricing is not the same as in-person pricing.
** We do not sell bales.
** We do not ship containers.
** Some of our categories are modern because there is so little true vintage actually available.
** The clothing is used. You should absolutely expect to have to clean it.
** We do not currently offer size options.
** Anyone can order online, but our products are intended for re-sellers. There is no guarantee anything will fit you if you are just buying for yourself.
** We do not take photos of the items before we send them to you.
** There is no minimum order.
** Check the WAREHOUSE page for details about our hours.

Warehouse

We are located at 3843 D St., Philadelphia, PA 19124. We are ADA accessible.

First Floor Planet Dig By the-Pound: Thursday-Friday 11am-3pm. Saturday: 12pm-4pm.

Second Floor Industry/Wholesale Space: Monday-Wednesday 10am-4pm. $100 minimum paid as a deposit upon entry.

Third Floor Special Collection (Victorian thru designer 1980s) & Briar Vintage: Open by appointment or the 3rd Saturday of the month, 11am to 3pm.

When you are shopping the warehouse, you are buying *by the piece*. There are bulk discounts for many items when you purchase a quantity (usually at least 10) of the same thing.

Our Price List is available as a PDF here. It reflects how we sort the clothing, and will give you an idea of the prices to expect. Prices are subject to change without notice.

Warehouse Rules

  • No children under 10 allowed.
  • No bicycles allowed inside. There is a bike rack outside.
  • No backpacks or large purses. We will ask you to leave them in an unattended box near our desk, or go put them in your car. We are not liable or responsible for your bags.
  • Cash is Queen but we also accept credit cards, Venmo, and Paypal. For any payment method other than cash, we charge a 3% service fee.
  • If you act like an asshole, we will ask you to leave.
Clothing

How it works: we grade through our supply, separate pieces by style, material, era, etc into boxes, customers are then invited to shop either in person (wholesale, by the pound, or high-end by piece) or online (by weight, by bundle, or hand-picked).

What is the quality of the clothing? We sort through all supply that comes through the warehouse and assign grade levels to indicate quality.

Grade 1: Very Good condition- no holes, no or very small marks, no tears. You can just clean, steam, and put on a rack.

Grade 2: Good condition - maybe some stains, small seam tear, or missing buttons. These items may need some TLC and/or spot treatment, and they are ready to go.

Grade 3: Has damage.

Vintage is used, please do not expect perfection. We try to get rid of heavily damaged items during the sorting process. It's not certain your order will have damage, this is more of a warning due to the nature of buying used clothes. If you absolutely cannot deal with soaking to get a stain out, dry cleaning, sewing a button, or fixing a seam, please DO NOT purchase by weight.



In the "by the bundle" product description it says Condition: Grade 1 and 2. What does that mean?
Grade 1 means Very Good condition- no holes, no or very small marks, no tears. You can just clean, steam, and put on the rack.
Grade 2 means Good condition- maybe some stains, small seam tear, or missing buttons. These items may need some TLC and/or spot treatment, and they are ready to go.
You should expect to be cleaning the items you receive, or doing small repairs.
We try not to send out anything with MAJOR damage. But this is vintage coming out of a warehouse- do not expect perfection.

The "By Weight" listings includes Grade 3.... Whats that?
Grade 3 means it has damage.
We try to get rid of heavily damaged items during the sorting process, so its not like your order will for certain have damage; its more like a warning, since we are human and we err and things will get past us.
When you purchase "by weight", we literally grab armfuls of the clothing, weigh it, and pack it. Thats why this category is cheaper- the quality control isn't as rigorous.
If you absolutely cannot deal with sewing on a button, or fixing a seam, dry cleaning, or soaking to get a stain out, please DO NOT purchase "by weight"!

Why do the denim bundles include "grade 3"
Denim- especially vintage denim, was worn and used hard. You should expect to see stains, holes, tears, missing hooks, torn belt loops, paint, grease, etc... We will try very hard to make sure that all the zippers work and that there are no crotch holes, but any other kind of wearable, or fixable, "damage" may be found when purchasing any kind of denim product.
Ordering


If I order online, how do I know I'll like what I get?
We are selling vintage by era/style/material and while you may not personally love every single piece, you will receive true vintage from the style/era that you chose. So even if you don't love the item- someone else will be happy to buy it from you.
Think of it this way- if you came in to pick, you wouldn't buy every single item; you would dig through until you found the perfect items. Since you can't really do that online we price items a bit cheaper to help offset that unknown quality.

I'm looking at "dresses by weight" but I want to purchase "by the bundle instead". How do I do that?
There will be a link at the top of the page to alternative ways to purchase that style of clothing. If you don't see a link, then we don't currently offer other methods of purchasing.

Can I buy more than what you have listed? Like it is maxed at 50 lbs but I want 100 lbs?
Please do NOT add a certain quantity/bundle in your cart more than once.
We have set the listing quantities for a reason- the main one being we do not have more product available to ship within our standard turn-around time. If you attempt to purchase more than we say we have, we'll either have to cancel that portion of the order (and charge you a 3% processing fee), or back-order the product until it becomes available (which may cost you more for shipping).

You list an average of 1-3 pieces per pound (or 2-4, 2-3, etc...). Can I rely on that to expect a certain quantity in my order?
No. That average is only that- *an average*; it is not a guarantee of quantity. Sometimes you might get less, because you received some heavier items in your order. For example, even if it states 1-3 items per pound, you might receive some denim pieces that weigh more than 1 lb. each and that would bring your "quantity" down.

But how can I be certain what quantity to expect? I need this for an event and I need a specific quantity.
We suggest ordering up a bit- so instead of 25 lbs get 40 lbs. Or order by the bundle instead. Or communicate with us about your needs and expectations *before* you purchase and we will be happy to work with you!

What does *ON BACKORDER* mean?

If an item says *on backorder* it means that we usually stock it, but we are currently out of stock for online orders. The item will ship out when we've restocked, and we try to provide an estimated shipping date in the product description.

Do you accept returns? No. All sales are final.
If we really screw something up- like send you the wrong product, then sure, we'll make it right for you. But 99% of the time, there are no returns. So please ask any questions before you order.

Can I cancel my order? We do understand that business can sometimes take a turn and money can get tight, so if you need to cancel your order within 1 day from when you placed it, we will give you a refund MINUS 3% to cover the fees we had to pay our processor to accept your purchase (those fees are not refunded to us). But if you cancel your order after we've already done the work of pulling your products and boxing for shipment, then we will charge you a 18% restocking fee.

Pricing

Pricing is different in the warehouse vs online (weight, bundle, hand-picked). In addition to these resources, please be sure to fully read the product description before purchasing.

By Weight: When purchasing by weight, clothing is offered at different increments of weight, typically 20 pounds, 50 pounds, 100 pounds, and so on. This is the cheapest option of buying clothing but it is a rougher grade of clothing. For information regarding grading, please review the descriptions of the listing you are trying to purchase or review our grading FAQ section.

This method of purchasing is great for stores that serve an eclectic mix of customers or those that look for a range of quality and price points. If you are picky, please purchase by bundle or visit us in person.

By bundle: Purchasing by the bundle entails buying a set quantity of goods such as 6 pieces, 15 pieces, etc. Each product listing details quantity variations. Bundles are priced according to quantity: as the quantity increases, price decreases. Please read each individual listing for details.

Maximum purchase quantities are listed because our stock is limited. Please do not attempt to purchase multiple bundles of the same product. We will cancel any “extra” bundles for the same product and deduct a 3% processing fee from any refund.

Hand-picking: We offer hand-picked orders where customers can request very specific items. Examples include: only grade 1 Levis or only Carhartt, or light blue only. This option is great for those who want specific pieces that cannot make it out to our warehouse location.

Please Note:

  • The cost for hand-picking is 2x our in-house price.
  • There is a $500 USD minimum for all hand-picked orders.
  • Hand-picked orders will have a longer turn-around time than the usual 3-4 days from buying by the bundle or by weight.
  • Customers are required to pay a non-refundable 50% deposit for us to begin your order.

Why are some of the prices on this website different than the prices on your price list? The PDF price list on our WAREHOUSE page only applies to in-person warehouse pricing. When you come to our warehouse and cherry pick, you are picking the very best pieces in the best condition, and so the pricing is slightly higher.
BUT- we offer bulk pricing in the warehouse. So, you can get great discounts either way you buy! The warehouse price list is here: Warehouse 2020 Price List.

How do I pay you? Online we accept Paypal or credit cards (Visa, MC, and Discover). This is a secure method of processing credit cards and your information will never be shared.
We also accept money orders, and bank transfers over $5000.
You can also order over email.

Shipping

Shipping is determined by weight. We ship via UPS or USPS worldwide. We try to ship within 3-4 business days; if timing is an issue please contact us before you order.

I'm not getting a shipping cost, just the warehouse pickup option. Why?

Possible reasons:

  • There is a problem (such as a typo) with your address and UPS/USPS cannot confirm it the way you've written it.
  • You are attempting to ship to a domestic PO Box.
  • You are overseas in a country where USPS cannot confirm your address.
  • The weight of your order has gone above the *normal* levels and it might actually be cheaper to ship via freight, so we'll check that out and get you a quote before we ship.

Do you ship overseas? Yes! We ship world wide. Please read our SHIPPING page for more information.